FAQ

Absolutely not. Both our insurance company and your insurance company will not allow any of our cars on any racetracks.

For ages 21 and over there are no deposits.

AutoGo Rentals does not provide any refunds, returns or exchanges of any kind for any reason. Our goal is to provide you with bar none superior service. If you have an issue of any kind during your rental please let us know so we can make appropriate arrangements.

Yes, We have two main delivery locations. However, if you would like a delivery somewhere else. Please reach out to us.

All vehicles must be returned with at least the same amount of gas provided to the rental car at the time the rental was commenced. AutoGo Rentals will provide you with 3/4 of a tank of gas or more on your rental vehicle. Our fleet is 100% luxury cars, so each car must be filled with 93+ octane gasoline.

Yes, transfer services are available based on delivery time and location for an additional fee.

The tax rate depends on which state you receive delivery of the vehicle.

Rentals in Ohio are charged a 7.5% tax rate. 

AutoGo Rentals will provide you with the amount of miles allowance for the specific vehicle you rent and the renter is responsible for additional cost per mile if you drive over the stated mile allotment.

The renter is fully responsible for any ticket incurred while the vehicle is rented. Parking, traffic, speeding, toll bridges, or any other violations issued while the vehicle is being rented is the responsibility of the renter. The renter must pay any fees, penalties, towing charges, impound costs and all other monies that are associated with the car during their possession.

We accept Visa, Master Card, American Express and Discover. We also do accept cashier’s checks, cash, and wire transfer in some cases but a credit card must be on file for the vehicle deposit and damage deposit.

While it is not required, AutoGo Rentals has the right to refuse rentals to those with major moving violations, DUI convictions and any other major infractions.